GDPR policy

GDPR Policy

Fantasy Road Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors in accordance with the General Data Protection Regulation (GDPR). This GDPR policy explains how we collect, use, and protect your personal data when you use our website https://www.fantasyroad.co.uk/, as well as any other interactive features, mobile applications, or other services we may offer (collectively, the “Services”).

Information We Collect

We may collect the following types of personal data about you:

Personal Information: We may collect information that can be used to identify you, such as your name, email address, postal address, and telephone number. We may also collect information about your payment methods, such as credit card information.
Usage Information: We may collect information about how you use the Services, such as the pages you visit, the items you purchase, and the searches you conduct.
Device Information: We may collect information about the device you use to access the Services, such as the device type, operating system, and unique device identifier.
Location Information: We may collect information about your location, such as your IP address and GPS data, if you have enabled location services on your device.

How We Use Your Data

We may use your personal data for the following purposes:

To provide the Services: We use your personal data to provide the Services to you, such as processing your orders and delivering the items you purchase.
To improve the Services: We use your personal data to improve the Services, such as by making them easier to use or by customizing your experience.
To communicate with you: We may use your personal data to contact you about your account or to send you promotional materials.
For security and fraud prevention: We may use your personal data to protect the security of the Services and to prevent fraud.

Sharing of Your Data

We may share your personal data with third parties for the following purposes:

With service providers: We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis.
With business partners: We may share your personal data with our business partners for marketing or promotional purposes.
For legal reasons: We may share your personal data with law enforcement or government agencies, or in response to a subpoena or other legal request, if we believe it is necessary to comply with the law or to protect the rights, property, or safety of our company or others.

Data Retention

We will retain your personal data for as long as your account is active or as needed to provide you the Services. We will retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

Under the GDPR, you have the following rights:

The right to be informed about the collection and use of your personal data.
The right to access your personal data.
The right to request the rectification of inaccurate personal data.
The right to request the erasure of your personal data.
The right to request the restriction of processing of your personal data.
The right to data portability, which enables you to request a copy of your personal data in a commonly used format.
The right to object to the processing of your personal data for direct marketing purposes or for reasons related to your particular situation.
The right to withdraw your consent for the processing of your personal data at any time, where consent is the legal basis for processing.

You can exercise these rights by contacting us at customerservice@fantasyroad.co.uk.

Changes to this GDPR Policy

We may update this GDPR policy from time to time, and will post any changes on this page. Your continued use of the Services after any change to this GDPR policy will constitute your acceptance of such change.